Making funeral arrangements is a time of emotion and on occasions, there are difficult decisions to make. Many people struggle with where to start the process. At Shaun Hamilton Funerals we will endeavour to make this process as simple as possible. We listen to you as a family, some families know exactly what they want, where some families rely solely on our suggestions.


Each family is different with individual needs. Nothing is right or wrong when organising a funeral. If it is important to you as a family it is important to us. Never be afraid to make requests, as in most cases these can be arranged.

Prior to contacting Shaun Hamilton Funerals there is some information which may be useful in what to do immediately when your loved one passes. Sometimes this can be sudden, other times a result of a long illness, therefore we have listed some circumstances where this may occur. We have tried to keep these guidelines simple.

Preparation booklet


What do I do?

When Death Occurs at Home

This can either be sudden or a result of a long illness. If sudden an Ambulance is called, they will help guide you through by contacting the Police or Doctor. If the passing was expected, then a call to the Doctor or Palliative care team will implement a home visit to issue a medial cause certificate. Once this is completed we are able to transfer your loved one to our mortuary facilities.

When Death Occurs at a Public Hospital

When a death occurs in a Public Hospital the first thing you need to do is contact your Funeral Director, there is no immediate rush to do this as all Public Hospitals have mortuaries and will take care of your loved one until all the necessary paperwork is complete. Once you have made the arrangements with your Funeral Director he /she will arrange for your loved one to be transferred to the funeral homes health department approved facility.

When Death Occurs at a Private Hospital

If a death occurs in a Private Hospital the hospital will ask you to nominate a Funeral Director, as Private Hospitals do not have mortuary facilities and the deceased will need to be transferred to a funeral home as soon as possible. Your Funeral Director will arrange with the hospital a suitable time for the transfer once the necessary paperwork has been completed, if the Doctor is not available, a registered nurse can issue a Life Extinct Form. Your Funeral Director will then liaise with the Doctor for the appropriate paperwork in due course.

When Death Occurs at a Nursing Home

In most nursing homes the procedure is the same as if your loved one was in a Private Hospital. When a person enters a Nursing Home the family are more often than not required to nominate a funeral home just in case something happens in the future.

It may be prudent to have some pre-arrangements in place and your Funeral Director would be pleased to put your mind at rest over any matters that may be concerning you.


The role of the funeral director


As your local Funeral Director, Shaun Hamilton Funerals undertake the various tasks and services typically involved in arranging, planning, and conducting a funeral service based on your choices. Some of the services we provide within our professional service fee are:

  • Guidance, care and attention from your own personal funeral professional director, available 24 hours a day, 365 days a year

  • Funeral Director servicing Tamworth, Quirindi, Werris Creek, Gunnedah, Manilla and surrounding districts. Available to make arrangements with you in one of our offices or in the comfort of your home

  • Transfer of your loved one by the Funeral Director to our Registered Mortuary facility. Approved by Tamworth Regional Council and licensed by NSW Health

  • Provision of mortuary care by experienced Funeral Director mortuary staff at our fully licensed, accredited mortuary facility

  • Coordinate, liaise, and supervise all necessary staff and service providers to conduct the funeral service

  • Placement of death and funeral service notices

  • Prepare all documentation and applications to make arrangements for interment, cremation, or repatriation

  • The provision of well-maintained funeral vehicles

  • If requested, we will notify any clubs or associations of funeral service particulars

  • Liaise with medical professionals to arrange and collect all necessary documentation

  • Arrange floral tributes and collect and distribute attendance and tribute cards

  • Arrange the opening of monumental burial sites

  • Provision of advice and support from the Funeral Director before, during and following the funeral, including introduction to grief counsellors, support associations, and grief and loss literature

  • Providing a donation box for the charity or association of your choice, if requested

  • Registration of death with the State Registrar of Births, Deaths and Marriages

  • Holding of all relevant Funeral Director Insurances required to gain access to all Cemeteries/Crematoria


Additional Information that may assist

When we have been engaged to take care of Funeral arrangements on your behalf, we will attend to the following;

  • We will register the Death with the Department of Births, Deaths & Marriages and apply for a certified copy of the Death Certificate

  • We will notify Centrelink, Department of Veteran Affairs and Medicare 

  • We will pay all Clergy or Celebrant, Organist and Church fees on your behalf, unless directed otherwise

  • All necessary Cemetery, Cremation and Doctors Fees are paid by us on your behalf, as will the florist and any newspaper notices that may be required

  • You may need to notify: – Department of Housing, for those in receipt of rental assistance. Bank – Solicitor – Chemist – Dentist – Meals on Wheels – Taxation Office – RTA and Drivers Licence – Local Electricity Authority – Local Council (Rates) – Telephone provider – Insurance Companies – Superannuation Fund – Post Office – Doctor – and Share Holdings

  • All of the abovementioned organisations will require a certified copy of the Death Certificate as issued by Births, Death & Marriages. Therefore, it is recommended that you wait until that has been received and copies made and signed by a JP

  • The Department of Births, Deaths & Marriages notify the Electoral Office

Please contact us for no obligation information. 



Floral Tributes

The tribute flowers below are styled to suit a casket or a coffin.

For church flowers please visit our florist website

Our Floral Arrangements


Coffins, Caskets & Urns

Shaun Hamilton Funerals provides a wide range of coffins and caskets to suit the individual requirements of every family.

Our range of coffins and caskets are 90% Australian made using renewable and sustainable materials however 10% of our range is imported from either Italy or China.

We have placed a sample of our range here

Our Coffin Selection

Please do not hesitate to contact us if you have any special requirements.

For more personal designs like these please visit our suppliers at or



Funeral Stationery & more

Dedicated Graphics Department, designing personalised individual artworks to capture and honour the life of your loved one.

Please contact us for information regarding these services.


Order of Service Booklet

Produced in consultation with the family the booklet outlines the proceedings of the Service for friends and family.
It also serves as a cherished keepsake, serving as a loving, respectful testament to your loved one.


Bookmarks, Memorial Cards, and Return Thanks Cards

Something to consider in addition to, or instead of an Order of Service booklet, is a personalised bookmark or card,
to hand out at the Service for friends and family. 


Photographic Memories

A photo slideshow to celebrate the life of your loved one, is something to consider.
Sharing the happy moments and milestones with friends and family at the Service.


Livestream & Recordings

The option to include a live stream or recording can be arranged.
Something to consider for those unable to attend the Service.


What our families say

Dear Claire,

On behalf of the family of Brian Newall, I wanted to thank you for your care and kindness.
You made a hard time so much easier.

Thank you!

Best wishes,
Pat Newall
Paul and Sally Newall
David and Gill Newall
Brooke and Kane Jacobson

Good morning Shaun, Suzanne, Peter, Yvette and Team,

My family and I send our heartfelt thanks and appreciation for the wonderful job that you did on our mum’s funeral.
There was no detail that was not addressed or taken care of which took the pressure off us and made everything go so smoothly.You have been a great comfort to our family during this time of great sadness, thankyou.

Kind regards,
Jane Erich


Dear Claire,

Thank you so much for everything you did for us when we were in such a sad state organising our dad’s funeral.
You were thoroughly professional and helped us plan an absolutely beautiful and dignified farewell for Dad.
It couldn’t have been more perfect. We are very appreciative of your efforts. 

Helen Alston

Hello Shaun & Suzanne

I would like to thank you on behalf of our family for making the service very beautiful, Mum would of been so happy.
Everyone's heart was truly in it and you can see you all love your job, we are extremely grateful and appreciative
of how much yourselves and your staff care.

Thank you for all the direction and advice you were able to give us, it took a lot of pressure off us during this difficult time.

Please thank everyone for their amazing patience as we stumbled along in our grief.

warmest regards
Sandra Boreham

To Dear Shaun, Suzanne, Yvette and all the The Team

Just a note to say many thanks for an outstanding service at our Mother's Funeral,
your professionalism and caring attitude was exemplary.
We couldn't have asked for a better team, to arranging the funeral,
the booklet and on the day, it all went so well.
Shaun, the hymn was so beautiful & Bill played beautifully and the livestreaming also.

Thank you all once again and kindest regards
Margaret Chamberlain on behalf of the Pyrke family, Nona, Jennifer, Bill & Judith

To the staff

I travelled from Brisbane with my mum, Carole (Casino) to attend her sister's viewing and funeral - Dorothy Coulton, Friday 25th August, Nazareth Chapel.

You were very understanding and respectful. Thank you for such a wonderful job, so well done.

Kind regards

To Shaun,

Suzanne and all staff that cared for our much loved and greatly missed mother and grandmother and great grandmother,
Elsie May Milsom.

Thank you so much for your words of comfort and the care that you have shown towards Elsie and her family.

To Shaun, Suzanne & Team

Our family would like to express our sincere appreciation for the professional service provided to us during a difficult time following the loss of our husband and dad, James (Jim) McCormack.

From the moment the team took dad into care in the early hours of Monday 18th September, we were comforted by the respectful, caring and dignified support and service provided to our family.

Shaun, we would also like to thank you for extending your service to sing two solo's at dad's Requiem Mass and again the family very much appreciated this special gesture.

Our sincerest thanks
Angela, Frank, Andrew, Anna & Celia

Dear Shaun and Staff

Please accept our utmost admiration for the kindness and professionalism shown by yourself and staff during the recent sad passing of our beloved Lynne.
We would particularly make note of the excellent Order of Service prepared by your Graphics staff and it gave us great satisfaction to distribute the spare copies to those interstate and far away who could not attend on the day.

Kind regards
John, Matthew and Rebecca Black

We recently held an end of life celebration for our Mum at Acacia Function Centre in association with Shaun Hamilton Funerals. Shaun and his team were wonderful in assisting my sisters and I, in planning the best possible send off for our Mum.

The service in its entirety was held at the Acacia Function Centre located within the grounds of the Savannah Park Motor Inn, cnr Burgmanns Lane & Goonoo Goonoo Road, Tamworth NSW.

Amy Crocker was very obliging, and provided an excellent selection of food and beverages in a well appointed air conditioned comfortable versatile space. The service was impeccable and we would highly recommend this venue for any gatherings.

We found on site accommodation very handy for people who needed to travel for the occasion.

Mari-Anne Wells

To Shaun & Staff

Thank you for supporting us and the care given to Bruce in his passing.
Thanks also to Peter for his lovely sermon.

Kind regards
Jill Carmichael & family

Dear Shaun, Suzanne, Peter, Shaun and staff

On behalf of my family, thank you for your care of my mother, Joyce Gornall.
We appreciated you all during our time of grief. 

With best wishes
Amanda Hart

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