Dear Shaun

On behalf of Barbara John, we would like to express our sincere appreciation for your outstanding effort in staging the graveside burial and then memorial service for our late father, David Phillip John OAM.

From the moment you attended our family home on the afternoon of Sunday, April 9, 2017, the day of David's death, until the finish of the memorial service on April 21, you conducted yourself with great compassion and kindness, and provided an extremely professional service.

We would also like to thank the various members of your team for the endeavours.

Thank you, Shaun.

Yours sincerely,
Libby Khan, Steve John, Andrew John, Phil John and families.

Dear Shaun

We are writing to express our appreciation for the professional manner in which you took care of the funeral arrangements for Maxwell Robertson of Duri.

We were impressed with every aspect of the service provided by you and your staff, from the initial contact, to the pick-up of the body, visit to our home and delivery of the funeral service on Friday.

In addition, the compassion extended to Max’s family and friends was inspiring.

Max’s every wish was granted, he was treated with dignity and respect, and his funeral service was a fitting tribute to a very fine man, thanks to the celebrant, Suzanne O’Keeffe.

We loved the words she put together so skilfully… and delivered with sensitivity and caring.

At such a sad time, it was such a relief to know that we were in the safe hands of trusted professionals.

On behalf of the Robertson family, we extend our grateful thanks for everything you and your staff did to give Max a dignified passage from this life.

Kind regards
Neville and Annette Cross

Dear Shaun

Thank you for the expert way my mums service was conducted, in all aspects. Times such as this are all very trying but with your expert help, everything was taken care of in every way.

We can all be very proud to live in the Quirindi district and to have a funeral director like you to conduct the funeral.

Yours sincerely
Kay Barwick

Dear Shaun

Thank you for the excellent service that you provided for my mother, Olive Austin on Thursday 14th August 2014. Your professional, caring approach ensured that the process prior to, during and following the service was well organised and relatively stress free from my perspective as the “responsible” person charged with implementing my mother’s wishes.

Yours sincerely
Anne Jacob

Dear Shaun

I can’t really thank you enough for your help over the past week. We have been so amazed by your efforts in helping us farewell our mum with respect and dignity and love.

You are a very special man and we are grateful to you and your team for your dedication to helping us when we needed it most.

Kate Thompson and Family

Dear Shaun

Thank you for the support and advice you were able to make available to myself and the Newman family when you conducted the funeral and memorial service for Warren Newman.

Your meticulous preparation and attention to detail enabled the services to be conducted in the manner that Warren had requested.

Thank you also for being available to answer those “little queries” as they arose and at the time, seemed important.

It was gratifying for me to know that you were willing to advise on a choice when you could have given the most advantageous price wise for you. Thank you.

The reverence and dignity you were able to instil into the service and the lead up to it are most appreciated.

Please accept these comments as coming from the Newman’s as well as myself.

Yours sincerely
Euan Coutts

Dear Shaun

Thank you and your staff for attending Brian’s funeral in a caring and sympathetic manner.

With kind regards from Matthew & Family and myself.

Yours sincerely
Patricia Flett

Shaun

On behalf of myself and my daughters I would just like to thank you for the personal and caring service you gave in regards to the funeral of Bill Norman.

Dad being dad only had one request and that was that you were to organise his funeral.

Every detail was taken care of beautifully and we could not have wished for a more fitting goodbye to our dearly treasured dad and pop, I feel sure he would have been forever grateful to you.

Special thanks for the gesture of pausing outside his home, what a beautiful thought on your part.

Kind regards
Kathy, Hannah and Sarah

Dear Shaun

We would like to thank you for the beautiful service you provided our family. You made what was a difficult experience for our family bearable. We are so grateful that you were the one to be there for our family to organise all that we asked of you.

We are appreciative that you allowed us to take your folders to mum while she was in hospital. We are grateful that you came to the house to allow us to discuss what needed to be done.

You made the viewing of dad a beautiful experience. It was a very hard thing we had to go through but I am glad I did. Dad looked as though he was just resting. The placement of his hands was exactly how he would have held them. It made me feel at ease that you had so lovingly prepared him for us to say our final good bye. It gave our family closure. Due to the circumstances Dad was taken from us this was a much needed experience.

The service was beautiful. It truly honoured our father’s life.

My words will never be able to express how much your involvement meant to our family.

Thank you.
With all my love

Kylie

Dear Shaun

I’d like to thank you on behalf of my family for your compassion and thoughtfulness to us in our saddest moments at the loss of our Dad and Mum’s husband of over 64 years. You and your team handled all the arrangements re the funeral efficiently and beautifully and appreciate this.

Thank you for allowing us a viewing of Dad. I did, indeed, feel much better after seeing him in his best clothes and looking peaceful. He looked like Dad again.

For all these things and for arranging matters at the church and for preparing the paperwork also the flowers, which we loved, we thank you. I just wish I had a picture of the Australian flowers. I’m sure Dad would have approved.

Yours sincerely
Julie McNamara
Daughter of the late Edward (Ted) Cecil Henderson

Dear Shaun & Staff

I am writing to thank you for your caring professional conduct when you helped me carry out Gary’s wishes for his funeral in April after he passed away on 5th April.

You made everything so easy for us. Gary had suffered for a long time but more so in recent months. I have to be thankful that he is longer suffering.

Once again thank you for a job well done.

I have been dealing with Walcha Council for the interment of his ashes and it will probably be Monday 15th June and they have agreed to let us place the ashes because my daughter was overseas. I will let you know closer when I will want them.

Kind regards
Margaret Hanson

To Shaun & your amazing staff

Not good with words. Just want to say thank you for the job you have done for Adrianna.

It was beautiful, amazing. Just how we wanted it. You are amazing at your job.

Thank you
from Judy, Sergio, Nick, Josh

What our families say

Dear Claire,

On behalf of the family of Brian Newall, I wanted to thank you for your care and kindness.
You made a hard time so much easier.

Thank you!

Best wishes,
Pat Newall
Paul and Sally Newall
David and Gill Newall
Brooke and Kane Jacobson

Good morning Shaun, Suzanne, Peter, Yvette and Team,

My family and I send our heartfelt thanks and appreciation for the wonderful job that you did on our mum’s funeral.
There was no detail that was not addressed or taken care of which took the pressure off us and made everything go so smoothly.You have been a great comfort to our family during this time of great sadness, thankyou.

Kind regards,
Jane Erich

 

Dear Claire,

Thank you so much for everything you did for us when we were in such a sad state organising our dad’s funeral.
You were thoroughly professional and helped us plan an absolutely beautiful and dignified farewell for Dad.
It couldn’t have been more perfect. We are very appreciative of your efforts. 

Regards,
Helen Alston

Hello Shaun & Suzanne

I would like to thank you on behalf of our family for making the service very beautiful, Mum would of been so happy.
Everyone's heart was truly in it and you can see you all love your job, we are extremely grateful and appreciative
of how much yourselves and your staff care.

Thank you for all the direction and advice you were able to give us, it took a lot of pressure off us during this difficult time.

Please thank everyone for their amazing patience as we stumbled along in our grief.

warmest regards
Sandra Boreham

Dear Shaun

Thank you for all your care and support, it was a wonderful service,
just as Noel would have liked, a few laughs with all his family there.

Love Carolyn Taggart & family x

Dear Claire

I apologise for the late thank you. Am finally taking time to do so as things still crazy. 
I missed you at Dad's Funeral end as I was getting Mum back into my van on that terrible cold dismissal last Friday.
You were walking away & I couldn't get to say how wonderful a service you did for my family.
You are amazing & made a sad day bearable.
Thank you Claire your job can't always be pleasant but to me you are a blessing.

Sincerely Jenny Parish (Mervyn Dalton)

Dear Shaun Hamilton

Una, David, Ann and Lyn Henney express our thanks and appreciation for your caring
and compassionate manner for your services and planning for Vic's farewell service.

You gave us great comfort in our time of sorrow.

Yours sincerely
Una Henney

To Dear Shaun, Suzanne, Yvette and all the The Team
 

Just a note to say many thanks for an outstanding service at our Mother's Funeral,
your professionalism and caring attitude was exemplary.
We couldn't have asked for a better team, to arranging the funeral,
the booklet and on the day, it all went so well.
Shaun, the hymn was so beautiful & Bill played beautifully and the livestreaming also.

Thank you all once again and kindest regards
Margaret Chamberlain on behalf of the Pyrke family, Nona, Jennifer, Bill & Judith
 

To the staff

I travelled from Brisbane with my mum, Carole (Casino) to attend her sister's viewing and funeral - Dorothy Coulton, Friday 25th August, Nazareth Chapel.

You were very understanding and respectful. Thank you for such a wonderful job, so well done.

Kind regards
Amanda

To Shaun,

Suzanne and all staff that cared for our much loved and greatly missed mother and grandmother and great grandmother,
Elsie May Milsom.

Thank you so much for your words of comfort and the care that you have shown towards Elsie and her family.

To Shaun, Suzanne & Team

Our family would like to express our sincere appreciation for the professional service provided to us during a difficult time following the loss of our husband and dad, James (Jim) McCormack.

From the moment the team took dad into care in the early hours of Monday 18th September, we were comforted by the respectful, caring and dignified support and service provided to our family.

Shaun, we would also like to thank you for extending your service to sing two solo's at dad's Requiem Mass and again the family very much appreciated this special gesture.

Our sincerest thanks
Angela, Frank, Andrew, Anna & Celia

Dear Shaun and Staff

Please accept our utmost admiration for the kindness and professionalism shown by yourself and staff during the recent sad passing of our beloved Lynne.
We would particularly make note of the excellent Order of Service prepared by your Graphics staff and it gave us great satisfaction to distribute the spare copies to those interstate and far away who could not attend on the day.

Kind regards
John, Matthew and Rebecca Black

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